Agree or Disagree: The Customer is always right.


Is the Customer always right?

There is an old saying. You may have heard of it.

The Customer is always right.

However, there is a movement and a suggestion that this is not always the case.

The above article from the Huffington Post gives 5 reasons why businesses are starting to abandon this concept They are;

1.It makes Employees unhappy

2.It gives abrasive customers an unfair advantage.

3.Some customers are bad for business.

4. It results in bad customer service.

5.Some customers are just plain wrong.

Of course, you can the reasons behind why they believe the customer is NOT always right.

The question is, do you agree with them?

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s